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Innovation, Learning, and Effectiveness

Online Teaching Guide: Instructor Responsiveness

Instructor Responsiveness

Instructor Responsiveness:

This section provides guidance on how to meet or exceed each standard for instructor responsiveness.

Standard: The instructor is present in an online course at least four out of every seven days.

    • Actively facilitate the discussion forums
    • Post weekly announcements
    • Provide feedback to each student and to the class as a whole

Standard: The instructor responds to student emails or messages about the course within 24 hours, except for weekends and holidays.

    • Require all emails to be within Canvas regarding the course

Standard: Grades on major assignments and tests are returned within one week of the due date.

    • Use Speed grader
    • Enter the grade in the gradebook
    • Employ rubrics for all graded items

Standard: The instructor engages in meaningful interaction with the class at least once per week. 

    • Actively facilitate the discussion forums
      • Utilize the ABC method to respond to the initial posts of students:
        • Acknowledge something the individual has said.
        • Build by adding personal experience, observations, or relevant content.
        • Conclude with a question to the individual or class.
      • Provide more than a one-line sentence reply in the discussion board to a student post.
      • Participate in the unit’s discussion questions 4 out of 7 days of each week.
      • Respond to at least 2/3 of the student’s initial responses in each of the unit’s discussion boards.
      • Not be absent from discussions for more than two consecutive days of the week.

Standard: The instructor provides multiple, recurring opportunities for students to receive timely feedback.

  • Provide substantive written feedback to students with their numerical grade for their performance on each graded learning activity within one week of the due date.
  • Do not accept any assignments through email or messages. All assignments should be uploaded in the course as provided.
  • Send weekly messages to at-risk and absent students.