Technology

Chesapeake College prides itself on providing access to the state-of-the-art technology that can bring innovation to teaching and enhance the learning process for students.  The majority of campus classrooms include audio/video capabilities, document cameras, and internet access.  The IT Support staff, can assist with ensuring that faculty members have access to the hardware and software needed to make each course successful. 

Technology Requirements

Chesapeake College has adopted the following minimum technology requirements for all full- and part-time faculty:

MyCampus Portal 

MyCampus is the college’s secure online portal that connects to courses on Canvas, Self Service, and more by simply logging on once.  The MyCampus portal is accessible from the Chesapeake College website or at https://mycampus.chesapeake.edu.

Your login name is your first name and last name, all lower case with no spaces.  Your initial password for myCampus is your first initial (capitalized), your last initial (capitalized), the last four digits of your social security number, and the letters cc.  For example, if your name is John Smith and the last four digits of your SSN are 3456, your myCampus password would be JS3456cc. 

Once you sign in to the portal the first time, you will be prompted to answer three security questions that will be used when you reset your password.  Your password must be at least 8 characters in length, contain an uppercase character (A-Z), a lowercase character (a-z), and at least one number (0-9) or a special character (! $ # or %).

Once you are logged in, you can access Canvas, Outlook email, and Self Service to check your class rosters, enter grades, etc. by clicking on the link in the “Quick Launch Navigation.”  If you have problems logging in, please contact IT Support at 410-822-5400 ext. 2224, 24 hours a day, seven days a week, or email ITSupport@chesapeake.edu

cChest

cChest is a college-wide network drive mapped to your computer automatically for easy access.  The folders located on cChest contain information from a variety of areas on campus.  The drive houses official documents and publications such as the Faculty/Staff Manual and the most recent data reports from Institutional Research, as well as general information such as the Faculty/Staff Directory, general college forms, etc.  All employees have read access to these files from on campus only.

NextCloud

NextCloud is a network drive mapped to your computer with files stored in the cloud.  Files stored in NextCloud are available from off-campus.  Please note that personally identifiable information (PII) should not be stored in NextCloud. 

Campus E-mail 

Chesapeake employees have available a full-featured email system and one messaging system within Canvas. Each of these serves a different purpose.

• Outlook 

  • All college employees have a campus email address through Outlook which integrates with your Outlook calendar and Microsoft Office applications.  [Employees are asked to not use the main campus email (ALL) for non-college-related business.] 
     

• Canvas “Course” Mail

  • You can also use the messaging system in Canvas to communicate with students who are using Canvas in your classes.  However, Canvas does not accept messages from outside the Canvas system. The Canvas inbox is located on the left side of the screen.  
  • As a convenience, you can set notifications within your Canvas profile to forward any messages or announcements to an outside email account, such as your Outlook mail.  You can also set up notifications to forward Canvas messages to you via texting.  However, you cannot respond to forwarded messages by hitting “reply.”  You must log in to Canvas through the portal, find the message, and answer it there. 

Self Service

Self Service links with the student data maintained in Colleague and can be used to check course offerings and enrollments, access course rosters, and to post mid-term and final grades. You can access Self Service through the College’s MyCampus portal.

Help Desk

The College also provides a well-trained support staff to assist with the day-to-day hardware and software glitches that occur with office computers.  Problems can be reported directly using the Help icon located on your desktop, or by calling extension 2345 or email ITSupport@chesapeake.edu

Please be as specific as possible with the information submitted.  Once a request for service has been submitted, an issue number will be assigned so that the status of the request can be tracked.  IT Help Desk: ITSupport@chesapeake.edu IT Phone Support: 410-304-2224